Customer Satisfaction > 90%
Since customer satisfaction is the principle driver of our house, we are very proud of the results we obtain. We have an average score of over 90% on all the websites through which we are renting. The fundamental driver of Casa Arte Habana is to keep it like that and even continuously try to improve our services even more. Here's a selection of some of the reviews we got.
The location is truly amazing and within 3 mins walking to the Parque Central and Capitolo and many other Old Havana locations.
House 100% recommended. Very good location, very nice owners and very spacious and beautiful house.
Gorgeous apartment and wonderful hostess. We felt welcomed immediately with besos and a family photograph. Great location, comfy rooms and AC. Will definitely return. True Havana!!
We booked this apartment for ten days and have had the most extraordinary time in Havana. As architecture tutors we were overseeing a study trip to the city with our students staying in Airbnb accommodation elsewhere in the city. Casa Arte Habana was the perfect base for this, in amongst the life and activity of Centro Habana and within easy reach of our student's work in the Habana Vieja and the necessary wifi connections provided by the short walk to the nearby hotels. Frederik made us feel very welcome even before we arrived and provided us with clear information on the property and its location. Pedro led us on an unforgettable adventure on the way in from the airport and Maria welcomed us with much needed coffee and cheer! After working in the dense city streets during the day, it was a joy to find the spacious calm of the Casa each night. The installation of two new air-conditioning units while we were there was an unexpected bonus. We felt we could easily relax after days of long, hot walks and enjoy the sounds of the streets below blowing in with the evening breeze. The location is lively but it is the true Havana and off the normal tourist trail. That said, it is also extremely close to El Capitolio (which you can see from the balcony) and the Gran Teatro de La Habana where we caught the last night of the ballet festival overseen by the great 94 year old Alicia Alonso herself. Amazing. Thanks Frederik, Maria and Pedro! Adrian + Vicky
The people of the house were fantastically responsive and helpful in our lead-up to the trip. The booking offers a lot of assistance/amenities which would especially be well-suited for newcomers and first-time tourists to Cuba
We stayed the first night at the Hotel Nacional and really didn't like it at all. Then moved into Casa Arte and what a wonderful and truly welcoming place it is!!!! I am highly recommending it to everyone and I'd never want to stay anywhere but the Casa Arte when in Havana. It is simply the best.
This was a beautiful apartment in the heart of the city, clean, spacious, and extremely comfortable. The views of the city from the balcony were spectacular. The hosts could not have been more pleasant and attentive. Checking in and out was smooth.
Perfect location, apartment with so much character on top floor of this centrally located building. We enjoyed our stay and we recommend having the landlady prepare traditional breakfast for you during your stay. We hope to return one day soon.
I looked at the faded splendid of the spacious airy apartment and imagined how it would have been in the past.
Casa Arte Habana was such a unique home to stay in. We indeed felt like apart of the community and always felt safe. The rooms were beautiful and we felt like we went back in time. Our hosts were so gracious with shuttles from the airport and providing guide services. I would definitely stay here again.